1. Introduction

Precision Froklift Training (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our services.

2. Principles of Data Protection

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data will be processed lawfully, fairly, and transparently.

3. Information We Collect

We may collect and process:

  • Contact details: Name, email, phone number, and address.
  • Training data: Delegate names, dates of birth, and NI numbers (for RTITB registration).
  • Payment info: Billing address and transaction details.
  • Technical data: IP address and browser type (if using our website).

4. Use of Your Information

We use your data to:

  • Provide training and certification services.
  • Process payments and invoices.
  • Register delegates with RTITB.
  • Send essential service updates.
  • Comply with legal and health and safety obligations.

5. Sharing Your Information

We do not sell your data. We share information only with:

  • Accrediting Bodies: (e.g., RTITB) for certification.
  • Service Providers: IT, payment processing, or administrative tools.
  • Legal Authorities: If required by law.

6. International Data Transfers

If we transfer data outside the UK, we ensure it is protected by appropriate safeguards as required by UK data protection law.

7. Data Security

We have implemented strict security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

8. Data Retention

We keep your data only as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or RTITB reporting requirements.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion of your data (where applicable).

  • Object to or restrict processing.

  • Data portability.

10. Cookies and Tracking

Our website may use cookies to improve your experience. You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies.

12. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on our website with an updated revision date.

13. Contact Us

For any questions regarding this policy or your data, please contact us at:

contact@precisionforklift.co.uk